Responsible play

Last updated: 2026-11-02T08:57:52+00:00

Over time, gambling costs money. Think of the house edge as arithmetic that pays for the operation, not a warning, since no bonus or strategy can shift it. Each point below derives from this.

Decide before you start

Work out beforehand, ahead of your first deposit, how much you are willing to lose, not during a losing streak. Limits set in a calm state of mind tend to stick, but ones set mid-chase do not. Treat what you spend as the price of entertainment rather than as an investment that should come back.

The tools in your account

• Deposit limit — limits what you can pay in to a daily, weekly or monthly maximum.
• Loss limit — a period-based ceiling applied to your net losses.
• Session reminder — keeps you informed of how long you have already been playing.
• Time-out — a temporary account lock for a length of time you choose.
• Self-exclusion — shuts the account for a lengthier term than a time-out.

Lowering a limit takes effect immediately. Whenever you try to raise a limit, the process is deliberately slowed, so it cannot be undone in the very moment that matters.

Warning signs

Three habits deserve attention as soon as they appear: spending cash that was meant for other bills, chasing a comeback after a loss, and telling people less than the truth about the hours or pounds you have put in. Spot just one and it barely signals anything. The three combined carry weight.

Where to get help

We are unconnected to every one of these organisations.

• BeGambleAware — a helpline open every hour, free of charge and confidential, on 0808 8020 133.
• GamCare — free treatment and support, running the same national helpline.
• Gamban — software that blocks gambling sites across your devices.

Under-age gambling

Accounts are open only to those who are 18 or older. If you share a device, use parental control software and keep login details out of reach. Accounts belonging to minors get closed, and their winnings do not stand.